Anna Ozbey, BACP

Anna Ozbey is a counsellor in the United Kingdom with three years of professional experience. She works in English and Polish and focuses on helping people who feel overwhelmed by stress, anxiety, low mood, grief, or low self-esteem. Anna aims to make first contact as straightforward as possible for anyone taking those first steps towards support.

She offers short-term single-session therapy lasting 90 minutes for people who want an immediate, focused plan. That session is designed to leave the person with clear next steps they can try straight away. For those looking for longer work, Anna discusses the best route after the initial meeting.

Her approach is practical and person-focused. She uses Acceptance and Commitment Therapy to help people clarify values and take small steps towards them. Client-Centred Therapy guides the way she listens and responds, while Solution-Focused Therapy helps outline concrete goals and actions to try between meetings.

Sessions are available by video call, phone, live chat or text messaging, which Anna uses to fit work around daily life. She supports people dealing with relationship strain, feelings of abandonment, caregiver stress, grief, isolation and similar concerns.

Anna describes herself as compassionate and non-judgemental. She aims to create a calm space where people can talk through difficult feelings and leave with practical ideas they can try at home.

Approaches that guide online sessions

Acceptance and Commitment Therapy helps people notice difficult thoughts and feelings without getting stuck in them and then take small steps towards what matters in their life. It can be useful for anxiety, low mood and feeling stuck. Client-Centred Therapy focuses on being listened to and understood; it helps people explore feelings at their own pace while the counsellor reflects and supports them. Solution-Focused Therapy concentrates on setting clear goals and identifying immediate steps that make a difference between sessions.

Choosing the right approach is part of the work together. The therapist will discuss goals, preferences and what has helped or not helped in the past. That collaborative discussion shapes whether more ACT work, a client-centred pace or a solution-focused plan will be used.

Online sessions are offered by video call, phone, live chat or text-based messaging to make therapy more flexible. Video sessions allow face-to-face conversation when visual cues matter. Phone sessions use less bandwidth and can fit into a busy day. Live chat and messaging suit quick check-ins, short reflections or when typing feels easier than speaking. These options help people fit therapy around work, care duties and other commitments.