Carol Broad, NCPS

Carol Broad works using client-centred care that puts the person's experience first. She listens closely and helps people find practical ways to cope with stress, anxiety, grief and low self-esteem. Carol is easy to talk to and focuses on small, achievable changes that fit daily life. She uses attachment-based ideas to look at how past relationships shape current patterns. She also draws on cognitive behavioural techniques to spot unhelpful thoughts and try different responses. Motivational interviewing and solution-focused steps help people set clear, manageable goals and build momentum. Carol has five years of professional experience and holds the NCPS credential. She adapts the pace and tone of sessions to each person, aiming for a straightforward and respectful conversation. Sessions can include goal-setting, practical coping strategies and reflection on relationship patterns. Her work covers many concerns including relationship difficulties, grief, parenting stresses, compassion fatigue, anger, career changes and sleep problems. She also offers support for issues such as chronic illness, body image, attachment worries, blended family changes and separation. People meet with Carol by telephone, video call, live chat or text messaging. She accepts clients from the United Kingdom and internationally and works in English. Getting started usually involves a short questionnaire and arranging a suitable time for sessions.

How approaches like attachment and CBT work online

Attachment-based work focuses on how early bonds shape today's feelings and reactions. Online sessions can use gentle discussion and reflection to notice patterns in relationships and try different ways of responding to others. Cognitive behavioural therapy helps people spot unhelpful thoughts and test small behaviour changes. In remote sessions this often involves homework between meetings and practical exercises discussed over video or messaging. Motivational interviewing is a short, conversational method that strengthens a person's own reasons for change. It works well online by using focused questions and clear next steps to build momentum. Finding the best approach is a collaborative process. The therapist will talk through options, listen to goals and try methods that fit the person's needs and preferences. Together they decide what to try first and adjust as progress is made. Online formats offer flexibility for busy lives. Video calls let conversations feel more like in-person sessions, phone sessions need less bandwidth, and live chat or text messaging can suit quick check-ins or days when writing feels easier. These options make it simpler to keep therapy going around work, family and other commitments.