Caroline Lazarus, BACP, NCPS

Caroline Lazarus blends person-centred and psychodynamic ways of working to help people make sense of painful patterns. She uses those approaches alongside practical Cognitive Behavioural Therapy, aiming to change unhelpful beliefs and behaviours. Caroline writes that she wants to be someone who is genuinely in a client's corner as they work through difficult feelings.

She sees past experiences, especially early relationships with parents or caregivers, as shaping how people relate to themselves and others now. In sessions she listens closely and helps people notice patterns that keep causing pain. That might include problems with self-esteem, anxiety, grief, anger or feeling stuck during life changes.

Caroline also supports people with relationship and intimacy-related concerns, parenting stress, blended family issues, and caregiver strain. She works with issues such as codependency, communication problems, guilt and shame, infidelity, loneliness and questions about life purpose. Her approach mixes exploring feelings and history with hands-on techniques to manage day-to-day struggles.

With four years of practice she holds BACP and NCPS credentials. Sessions are offered in English and take place online using video calls, phone, live chat or text-based messaging. International clients are not accepted.

Caroline describes therapy as a collaborative process. She asks about goals and priorities, then tailors conversations and exercises to what a person needs right now. The aim is steady, practical change so daily life feels more manageable and hopeful.

How therapeutic approaches shape online counselling

Attachment-based work looks at how early relationships influence how people connect now. It helps when trust, closeness or separation cause distress and when someone wants to understand why they react in certain ways. Client-centred counselling focuses on listening and empathy; the counsellor reflects what a person says to help them find their own solutions and feel heard. Cognitive Behavioural Therapy offers practical steps to change thoughts and behaviours, which can reduce anxiety, lift mood and improve daily routines.

Finding the right mix of approaches is part of the process. Caroline will discuss goals and preferences and together decide which methods suit the situation. That collaborative planning means the work can shift if something else would help more at a later stage.

Online sessions use video, phone, live chat or text-based messaging to give practical flexibility. Video calls let people read facial expressions and body language. Phone sessions can work when bandwidth is limited or on a quick break from work. Live chat and text messaging are useful for shorter check-ins or when someone prefers typing to speaking. These options make it easier to fit therapy into busy lives while keeping the focus on progress and practical coping skills.