Charlotte Clayton, BACP

Charlotte Clayton uses an approachable, person-centred way of working that aims to make talks feel straightforward and manageable. She focuses on helping people who are struggling with stress, anxiety, depression, relationship difficulties, LGBT matters, and the effects of trauma and abuse. Charlotte is a BACP member and has four years of professional experience in the UK.

Sessions are intended to be a calm space where thoughts and feelings can be spoken about without judgement. She aims to help people feel listened to and understood before deciding together what to focus on. Practical coping tools and simple skills are introduced when they fit the person’s goals.

Charlotte draws on Acceptance and Commitment Therapy to help people notice painful thoughts without being overwhelmed by them. She also uses client-centred methods to keep the relationship warm and collaborative. Dialectical Behaviour Therapy tools are offered when people need concrete skills for emotion regulation or distress tolerance.

Her background includes working with a wide range of issues such as attachment and abandonment concerns, blended family challenges, body image, caregiver stress, dissociation, and the aftermath of separation or infidelity. She also supports people dealing with guilt, shame and forgiveness work.

Charlotte describes her style as down to earth and values creating ease in sessions. She understands that asking for help can feel difficult and aims to support people as they take the first steps towards change.

Approaches used online and how they help

Acceptance and Commitment Therapy, or ACT, helps people notice difficult thoughts and feelings without getting stuck in them. It focuses on what matters to the person and helps them take small, meaningful steps towards those values. Client-Centred Therapy puts the person’s experience at the heart of sessions and relies on empathy and a non-judgemental stance to encourage openness and self-understanding. Dialectical Behaviour Therapy, or DBT, offers practical skills for managing intense emotions, improving relationships, and tolerating distress without making things worse.

Finding the right approach is part of the work. The therapist will talk with the person about goals, preferences and what feels most useful. Together they decide which methods to try and adjust the plan as things change, keeping decision-making collaborative throughout.

Online therapy offers practical flexibility. Video calls allow a fuller face-to-face style when connection and visual cues matter. Phone sessions are useful when bandwidth is limited or a shorter check-in is needed. Live chat and text-based messaging suit people who prefer typing, want to reflect between messages, or need a more discreet way to stay in touch. Registered or accredited professionals use these options to make therapy easier to fit around life.