Charlotte Lucas , NCPS

Charlotte Lucas is a counsellor based in the United Kingdom who brings five years of direct therapeutic practice to her work. She holds the NCPS credential and focuses on helping people navigate stress, anxiety, low self-esteem, depression and major life changes. Her manner is warm and straightforward, and she aims to make the first step into therapy feel manageable for a worried parent or busy adult.

Charlotte draws on several established approaches to shape sessions around each person’s needs. She often uses client-centred methods to listen without judgement and build trust. Cognitive behavioural ideas may be introduced to help spot and reshape thinking patterns that feed anxiety or low mood.

Mindfulness techniques are used to help people ground themselves and reduce overwhelming stress. Motivational interviewing can help when someone feels stuck or wants support finding their next steps. She also brings psychodynamic thinking when it helps to understand long-standing patterns from past experience.

Sessions tend to be practical and conversational. Charlotte focuses on clear goals, small steps and realistic strategies so clients can notice change between meetings. She works with questions about relationships, parenting pressures, grief, trauma, sleep and eating concerns, career stress, compassion fatigue and ADHD-related challenges.

People can expect a calm, empathetic presence and help shaping plans that fit everyday life. Charlotte encourages clients to set the pace, try techniques between sessions and review progress together. The emphasis is on usefulness and steady progress rather than rushed fixes.

How her approaches translate to online therapy

Charlotte often uses client-centred work to build understanding and trust. This approach means the therapist listens closely, reflects what matters to the person and follows their pace. It helps when someone needs acceptance, support with self-esteem or time to talk through parenting worries.

She also uses cognitive behavioural therapy, which focuses on spotting unhelpful thoughts and testing new behaviours. CBT can be useful for anxiety, low mood, sleep and managing stress because it provides clear steps and experiments to try between sessions.

Finding the right approach is part of therapy and she treats it as a collaboration. She will discuss options, try techniques together and adjust methods to match goals and preferences. Clients help decide whether to focus on listening and understanding or on practical skills and tasks.

Online sessions are offered via video calls, phone sessions, live chat and text-based messaging to give flexibility. Video works well for deeper conversation and visual cues, phone can fit a short check-in or lower bandwidth situations, and chat or messaging can suit quick reflections or ongoing support between meetings. These options make it easier to fit therapy around work, family life and other commitments.