Claire Roberts, NCPS

Claire Roberts uses a person-focused counselling style that puts the client's own experience at the centre. She combines practical strategies with reflective conversation so people can manage stress and anxiety and build confidence. Claire holds NCPS and has five years of professional experience in the United Kingdom.

Her practice emphasises clear, achievable steps alongside space to make sense of difficult feelings. Sessions can include goal-focused work for low mood and motivation, and coping tools for grief, sleep problems and anger. She also addresses issues linked to relationships, communication, and patterns such as codependency or attachment difficulties.

Claire draws on cognitive behavioural techniques to identify unhelpful thinking and build new habits. She also uses client-centred listening to follow what matters most to each person. Mindfulness exercises are offered to reduce racing thoughts and improve day-to-day coping.

She aims to create a warm, respectful atmosphere and works collaboratively on a plan tailored to individual needs. Conversations are practical and down-to-earth, with time spent practising skills between sessions when helpful.

Over five years Claire has supported people through life changes, career strain, caregiver stress and the emotional impact of illness. She frames work around the client’s priorities and helps them make steady progress at a manageable pace.

How Claire’s approaches fit with online therapy

Client-Centred Therapy prioritises the person's own goals and experience, with the counsellor following the client's lead and offering empathetic, non-judgemental listening. This approach helps when someone needs space to understand feelings and choose priorities for change.

Cognitive Behavioural Therapy, or CBT, is more structured and focuses on spotting unhelpful thoughts and trying out different behaviours. It is useful for anxiety, low mood or sleep problems because it gives clear techniques and short exercises to practise between sessions.

Finding the right mix of methods is part of the work. The therapist will collaborate with the client to decide which approaches fit their needs, goals and preferences, and may combine techniques as progress is made.

Online sessions make it easier to fit therapy into a busy life. Video calls allow face-to-face conversation from any location, phone sessions can be simpler when bandwidth is limited, and live chat or text messaging suit shorter check-ins or people who prefer writing. These options give flexibility so therapy can continue around work, caregiving or other commitments.