Dawn Mullen, BACP

Dawn Mullen helps people facing stress, anxiety, addiction, depression and trauma. She supports people dealing with self-esteem difficulties, grief, anger, relationship strain, career crossroads and life changes. Dawn also works with concerns such as caregiver stress, codependency, dissociation, domestic violence, process addictions and sexual assault and abuse.

Dawn trained and practises as a counsellor registered with the British Association for Counselling and Psychotherapy, BACP. She has seven years of experience, including work in residential rehab settings where she supported people through recovery and the transition after rehab. That background informs how she listens and plans sessions.

Her way of working is person-centred, which means the conversation is shaped around the client. She also uses cognitive behavioural techniques to help people spot unhelpful thoughts and try different responses. Dawn brings warmth and compassion, aiming to make sessions empowering rather than directive.

Sessions are collaborative. Dawn aims to help people build coping skills, manage symptoms and make practical changes that fit their life. She pays attention to safety and to the impact of past trauma when that is part of the picture.

People can expect clear, straightforward conversations that focus on small, achievable steps. Dawn encourages self-reflection and gradual progress rather than quick fixes. If someone is nervous about starting, she offers steady support while they find a pace that feels manageable.

How Dawn’s approaches translate to online therapy

Dawn works with person-centred counselling, cognitive behavioural therapy and trauma-focused ideas in online sessions. Person-centred counselling centres the conversation on the person's concerns and priorities, helping them make sense of feelings and decide what matters most. Cognitive behavioural work focuses on spotting unhelpful thinking patterns and practising small, practical changes to reduce distress and improve daily functioning. Trauma-focused methods pay attention to the impact of past harm, helping people process difficult memories at a manageable pace and build stabilising skills.

Finding the right mix of approaches is part of the work. Dawn will talk with each person about their goals, worries and what feels most helpful. Together they decide which methods to try and adjust the plan as progress unfolds, so therapy stays relevant to the person's needs and preferences.

Online formats offer practical benefits for many people. Video calls let the conversation feel closer to face to face and suit deeper therapeutic work. Phone sessions need less bandwidth and can be easier to fit into a busy day. Live chat and text-based messaging provide brief check-ins, ongoing reflection and flexibility for people who prefer writing or who need shorter contacts. These options make it easier to keep therapy consistent while fitting around work, family and recovery commitments.