Emma Collen, BACP

Emma Collen helps people facing stress, anxiety and relationship strain. She supports those dealing with family tension, parenting challenges, and major life changes. She also works with people managing grief, addictions, trauma, mood difficulties and issues around self-esteem and body image.

Emma keeps sessions straightforward and calm. She aims to make it easy to talk about difficult things. Conversations focus on what matters most to the client and on practical steps they can take between meetings.

Her approach draws on client-centred therapy, which puts the person's experience at the heart of the work. That means listening without judgement and following the pace set by the client. She also uses psychodynamic ideas to help people notice patterns from the past that affect how they feel and relate now.

Emma holds BACP, the British Association for Counselling and Psychotherapy, and has three years of professional experience. She offers sessions in English and works from the United Kingdom.

Sessions can be arranged as video calls, phone conversations, live chat or text-based messaging. Starting is simple: use the Start Therapy button, complete a short matching questionnaire and book a time that fits the client's schedule.

How these approaches work online

Client-centred therapy focuses on the client's experience and aims to create a non-judgemental space for people to speak freely. Online sessions using this approach typically involve the counsellor listening closely, reflecting what they hear, and helping clients name feelings and priorities. It can be useful for stress, anxiety, self-esteem and relationship concerns.

Psychodynamic therapy pays attention to patterns that come from past experiences and how they influence current feelings and relationships. In online psychodynamic work, conversations may look at recurring themes and emotional reactions to make sense of long-standing difficulties such as attachment worries, abandonment fears or recurring relationship problems.

Finding the best approach is part of the process and will be decided together. The therapist will discuss goals, preferences and what feels comfortable, then adapt methods as the work progresses. That collaborative step helps ensure sessions stay relevant and useful.

Online therapy offers flexibility in how people meet. Video calls are close to face-to-face conversations, phone sessions need less bandwidth and can be easier when movement is limited, while live chat or text-based messaging suits shorter check-ins or people who prefer to write. These options make it easier to fit therapy around work, childcare and daily life, while still accessing registered or accredited professionals and therapists remotely.