Felicity Kirlew, BACP

Felicity Kirlew specialises in helping people who are feeling overwhelmed by stress, anxiety, low self-esteem or major life changes. She speaks English and Spanish and offers sessions online for people in the United Kingdom and internationally. Felicity uses a warm, respectful approach aimed at helping people take the first steps toward feeling more able to cope.

Felicity works in a straightforward, conversational way. She listens first, then helps people set goals that matter to them. She adapts sessions to each person rather than using a single method for everyone.

Her work covers a wide range of concerns including depression, grief, addiction, relationship and intimacy-related difficulties, career stress and compassion fatigue. She also supports people dealing with trauma and abuse, abandonment, adoption and foster care issues, and caregiver stress.

Felicity draws on client-centred therapy to follow the person’s concerns and build a trusting dialogue. She uses motivational interviewing to help people find drive and direction when they feel stuck. Solution-focused techniques help identify small, practical steps that produce change between sessions.

Felicity has a BACP credential, and brings ten years of professional experience to her practice. Her style is empathetic and practical, aimed at helping people notice small shifts in how they cope and relate to others.

To begin, she encourages people to consider what they want to be different and to take an initial step toward that goal. Sessions are arranged online by scheduling to suit each person’s needs.

Practical approaches for online therapy

Client-centred therapy focuses on listening and following what matters most to the person. The counsellor offers empathy and understanding so the person can find their own answers; this approach suits people who want a respectful, non-directive space to think things through.

Motivational interviewing helps when someone feels stuck or unsure about change. It uses careful questions and reflection to uncover what matters to the person and to build motivation for practical next steps.

Finding the right approach is part of the work together. The therapist will discuss options and try methods that match the person's goals and preferences. This is a collaborative process and adjustments can be made as therapy progresses.

Online sessions offer flexibility that fits many schedules. Video calls are useful for a face-to-face feel. Phone sessions can be simpler when bandwidth is limited or when someone needs a quick check-in. Live chat and text-based messaging let people send short updates or work between longer sessions. Registered or accredited professionals can use these formats to make regular contact easier and to fit therapy into busy lives.