Gemma Pyatt-Lonczyk, BACP

Gemma Pyatt-Lonczyk is a counsellor who focuses on helping people understand themselves and manage life’s challenges. She uses an integrative approach to tailor sessions to each person’s needs and to build a helpful relationship. Gemma aims to create a calm, non-judgemental space where clients feel heard and supported.

She believes the relationship between counsellor and client makes therapy work. Sessions are shaped around what feels most useful to the person, whether that means gentle reflection, practical coping ideas, or new ways of looking at difficult situations. Gemma keeps things straightforward and compassionate so people can talk honestly about what matters to them.

Gemma has four years’ clinical experience, including time working in a hospice setting. That role involved palliative care counselling, anticipatory grief and bereavement support, and helped her learn how to sit with strong emotion and practical loss. She draws on that experience when supporting people facing serious illness, bereavement or life transitions.

Her main focus areas include stress, anxiety, relationships, grief, depression and coping with life changes. She also supports people dealing with abandonment, attachment issues, blended family concerns, body image, cancer, caregiver stress, chronic illness and pain, co-morbidity, commitment and communication problems, control issues, disaster-related distress, divorce, separation and domestic violence.

Gemma is registered with the British Association for Counselling and Psychotherapy, BACP. Sessions are offered in English and take place online by video call, phone, live chat or text messaging. To begin, people complete a short matching questionnaire and arrange sessions according to availability.

How her approaches work online and what to expect

Gemma practises evidence-based therapeutic techniques using an integrative style. One common strand is grief-focused support, which helps people process loss and strong emotions through talking, meaning-making and practical coping ideas. This approach is useful for bereavement and anticipatory grief linked to serious illness.

Another frequently used technique focuses on stress and anxiety management. It teaches straightforward tools to recognise patterns, reduce overwhelm and handle daily pressures with small steps and routines. That can help when anxiety makes it hard to think clearly or act in ways that feel helpful.

Choosing the best approach is part of the work together. Gemma will talk with each person about goals, preferences and what feels most useful, then adapt methods as therapy progresses. This collaborative planning helps ensure sessions stay relevant and practical.

Online sessions are offered by video call, phone, live chat or text messaging to increase flexibility. Video calls allow face-to-face conversation when visual connection matters. Phone sessions need less bandwidth and can fit into a short break. Live chat or messaging suits quick check-ins or people who prefer writing. These options make it easier to fit counselling around work, care duties or mobility limits while keeping the focus on the therapeutic relationship and progress.