Hayley Cook, BACP

Hayley Cook helps people who feel stuck, overwhelmed or unsure where to begin. She aims to make the first step easier with a calm, patient presence and simple, practical conversations. Hayley speaks plainly and focuses on what matters to each person she meets.

Hayley works from a psychodynamic perspective, looking at how past experiences affect current feelings and patterns. She also uses elements of client-centred, cognitive behavioural and solution-focused work when these suit a person’s needs. Sessions move at a person’s pace and focus on small, manageable changes as well as deeper understanding.

People bring many concerns to sessions, including anxiety, depression, grief, relationship worries, self-esteem, addictions and stress. Hayley also supports those dealing with parenting pressures, career crossroads, body image and isolation. She pays attention to attachment and abandonment issues when they are part of the picture.

Hayley holds a Diploma in Therapeutic Counselling and is a member of the British Association for Counselling and Psychotherapy, BACP. She has four years of practice experience working with adults across a range of common life difficulties.

Work is collaborative and down-to-earth. Conversations aim to increase self-understanding and build practical steps for change. People can expect a respectful, non-judgemental space where they are listened to and helped to find what works for them.

How Hayley’s approaches work online

Psychodynamic therapy focuses on how past experiences shape current feelings and relationships. Online sessions give space to talk through patterns and memories that influence day-to-day life and emotional reactions.

Cognitive behavioural therapy, or CBT, looks at thoughts and behaviours that keep problems going. Online CBT with Hayley can include practical exercises and short tools to try between sessions to reduce anxiety or low mood.

Finding the right approach is part of the work. Hayley will discuss what seems most helpful and adapt methods as needs and goals become clearer. This is a collaborative process where the person and therapist decide together what to try.

Online therapy offers flexibility for people with busy lives. Video calls allow face-to-face conversation from different locations. Phone sessions can fit into a lunch break or when lower bandwidth is needed. Live chat and text messaging suit quick check-ins, brief reflections or when someone prefers not to use audio. These options make it easier to maintain continuity of care and to choose what feels most comfortable for each session.