Helen Greenaway, BACP

Helen Greenaway works from a client-centred perspective to help people manage anxiety, low self-esteem and life changes. She is a counsellor who also uses cognitive and solution-focused ideas to help people make realistic changes. Helen has four years of experience and holds BACP accreditation, which is shown as BACP in her profile.

She often supports people who feel stuck in cycles of overthinking or who doubt themselves at work. Sessions focus on noticing unhelpful patterns, trying small changes and building confidence step by step. Helen aims for practical conversations that lead to clearer choices rather than abstract theory.

People commonly come for help with sleep problems, parenting strain, relationship and intimacy-related issues, anger or career worries. Helen also works with concerns such as compassion fatigue, ADHD-related overwhelm, body image and attachment issues. She uses a blend of talking approaches to respond to the problem a person brings.

In a typical meeting she will listen first, reflect what she hears and suggest simple strategies to try between sessions. Cognitive Behavioural Therapy, psychodynamic ideas and solution-focused exercises are used when they fit the person’s goals. The pace and methods are adapted to each person’s needs.

Helen offers sessions by video call, phone, live chat or text-based messaging. Sessions form part of a subscription that can be cancelled at any time. To start, people complete a short matching questionnaire and then schedule according to therapist availability.

How Helen’s approaches translate to online therapy

Client-Centred Therapy focuses on the person in front of the therapist. The counsellor listens carefully, reflects what is heard and helps the client explore their own solutions. This approach is useful for building self-esteem, managing overwhelm and finding direction.

Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and behaviour. It uses practical exercises and experiments to change unhelpful thinking and improve sleep, anxiety and daily coping. CBT sessions often include short tasks to try between meetings.

Finding the right approach is part of the work. Helen will discuss options and agree on what to try first, then adapt methods as goals evolve. The process is collaborative and paced to each person’s needs and preferences.

Online sessions give flexibility to fit therapy around work and family life. Video calls let people talk face to face, phone sessions suit those who prefer voice only, and live chat or text messaging can be used for shorter check-ins or when someone does not want to be on camera. These formats make it easier to maintain continuity and to try different ways of working without travel.