Hoi Ting (Heidi) Yeung, BACP

Hoi Ting (Heidi) Yeung is a BACP counsellor based in the United Kingdom. She works with people facing stress, anxiety, loss and changes in life. She also supports those struggling with self-esteem, motivation and relationship difficulties. Sessions are offered in English, Mandarin and Cantonese.

Heidi blends practical talking therapy with a calm, respectful approach. She listens to what matters most and adapts the conversation to each person. That might mean focusing on thoughts and behaviours, exploring emotional patterns, or looking at past experiences that still affect day-to-day life.

Her work draws on Acceptance and Commitment Therapy, Cognitive Behavioural Therapy and Client-Centred methods among other approaches. These tools are used to help people manage anxiety, improve coping with life changes, and address eating or sleeping problems. She also supports people dealing with grief, trauma, compassion fatigue and career stress.

Heidi has six years of professional experience and holds BACP registration. She combines structured techniques with an emphasis on the client’s own values and choices. Practical steps and small experiments are often used in sessions to build confidence and change.

People can expect a respectful, non-judgemental space where practical goals are balanced with emotional exploration. Heidi aims to empower people to make decisions that feel right for them and to develop clearer ways of coping. Starting therapy is described as a courageous step, and she supports clients through that process.

Therapeutic approaches you can use online

Acceptance and Commitment Therapy helps people notice unhelpful thoughts and make room for values-based action. It can be useful for anxiety, low mood and coping with life transitions. Cognitive Behavioural Therapy focuses on identifying thought and behaviour patterns and testing small changes to improve mood and sleep. It is often used for anxiety, depression and practical problem-solving. Client-Centred Therapy puts the person’s experience at the centre and relies on active listening and empathy to build trust and self-understanding.

The choice of approach is part of the work together. Heidi will talk through goals, preferences and what feels most helpful. She aims to find a blend of methods that fits each person, adjusting the plan as progress is made.

Online formats offer flexibility for different needs. Video calls allow face-to-face conversation and visual cues. Phone sessions suit people who need less bandwidth or prefer not to be on camera. Live chat and text-based messaging can work for short check-ins, brief exercises or when written reflection is easier. These options make it simpler to fit therapy around work, caregiving or travel and to continue therapy when life changes.