Jackie Garratt, BACP

Jackie Garratt welcomes people who feel overwhelmed, stuck, or unsure where to turn next. She explains things plainly and helps clients find small, steady steps to feel more capable and calm. Jackie listens without judgement and focuses on what matters most to each person. Jackie uses straightforward tools and conversations to help people understand their feelings. Sessions can include exploring painful memories, managing anxiety, tackling unhelpful thinking, or setting practical goals for change. She also blends life coaching ideas when clients want clearer direction or stronger day-to-day habits. She is registered with the British Association for Counselling and Psychotherapy, which she lists as BACP. Jackie trained as a counsellor and later completed further training to work with young people and survivors of sexual violence. She also qualified as a life coach to add goal-focused techniques to her work. Before training as a counsellor she worked in community roles for many years. Her background includes youth and support work, foster caring, and coordinating a women’s project offering help after domestic abuse and sexual assault. This history shapes a practical, down-to-earth style in sessions. Jackie is comfortable using a range of therapy approaches, including client-centred work, cognitive behavioural ideas, Acceptance and Commitment Therapy, and solution-focused methods. She aims to tailor each session so people leave with clearer choices and manageable next steps.

How therapy approaches work online

Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings without letting them decide actions. It supports work on values and small steps toward a more meaningful life, which can help with anxiety, depression and coping with change. Client-Centred Therapy focuses on being listened to and accepted. The therapist offers a calm, non-judgemental space so people can talk through what matters and come to their own solutions over time. Cognitive Behavioural Therapy (CBT) looks at how thoughts, feelings and behaviours link together. It uses practical exercises and experiments to reduce anxiety, improve mood and change unhelpful habits. Finding the right approach is a collaborative process. Jackie will discuss options and adapt methods based on goals, preferences and what feels most helpful. Together they will try things and adjust as needed rather than sticking rigidly to one way of working. Online sessions offer flexibility for busy days and different needs. Video calls allow face-to-face conversations, phone sessions can be quicker check-ins, live chat suits short reflections, and text messaging supports ongoing check-ins between meetings. These options make it easier to fit therapy around work, family and health commitments.