Jacob Mason, BACP

Jacob Mason is a counsellor based in the United Kingdom who helps people facing stress, anxiety, relationship strain, grief and depression. He supports those dealing with LGBT and gender dysphoria matters, intimacy concerns, self-esteem issues and career-related stress. Jacob also works with people coping with bipolar symptoms, compassion fatigue and broader life changes.

He uses a person-centred style that aims to make talking feel straightforward and non-judgemental. Sessions focus on the individual’s experience and priorities rather than imposing a plan. Jacob keeps the approach practical and collaborative so people can set goals that matter to them.

Jacob draws on Solution-Focused Therapy to help people identify small, concrete steps that move them forward. That method is useful for tackling problems like communication breakdowns, commitment worries, process addiction patterns and feeling stuck. The focus is on what is already working and how to build on it.

He has three years of professional experience and holds BACP registration, which is noted as BACP in his credentials. Jacob offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules. Sessions are arranged through a subscription model that can be cancelled at any time.

To start, users select the Start Therapy button and complete a short matching questionnaire. After that they can schedule sessions based on therapist availability and personal timing preferences.

How client-centred and solution-focused work online

Client-Centred Therapy places the person’s experience at the heart of the work. The counsellor listens closely, reflects what is said and helps people make sense of their feelings. This approach suits people who need acceptance, space to talk things through and a steady, supportive relationship.

Solution-Focused Therapy concentrates on practical steps and strengths that already exist. The aim is to identify small changes that lead to noticeable improvement. It can be useful for tackling specific problems like communication issues, commitment concerns or habits people want to change.

Finding the right approach is part of the journey and Jacob will work with the client to choose what fits best. He will discuss goals, try different ways of working and adjust the approach based on what helps most. That collaborative process means the plan can change as needs evolve.

Online therapy offers flexibility for busy lives. Video calls allow face-to-face conversation when a fuller interaction helps. Phone sessions can be quicker and need less bandwidth, while live chat and text-based messaging make it easier to fit shorter check-ins into a break or to reflect between sessions. These formats make it simpler to keep continuity of care when schedules are tight.