Jane Francis, BACP

Jane Francis uses a person-centred approach to help people feel heard and understood. She is a BACP counsellor with seven years of experience. Jane offers a steady, compassionate presence and meets people at a comfortable pace.

Her work focuses on common concerns such as stress, anxiety, low self-esteem, depression, grief and ADHD. She also helps people who are dealing with relationship strain, communication problems and commitment worries. Practical matters like managing chronic illness, body image and the emotional effects of ageing are part of her day-to-day practice.

In sessions Jane aims to build clarity about what is causing distress. Conversations are non-judgemental and centered on the person speaking. She uses listening, reflective questions and gentle guidance to help people notice patterns and try different ways of coping.

Jane draws on several therapeutic approaches to suit different needs. These include emotionally-focused ideas to look at feelings in relationships, mindfulness for stress and solution-focused steps to set short-term goals. She also uses Internal Family Systems to help people understand inner parts that influence behaviour.

Practical options include video calls, phone sessions, live chat and text-based messaging. Jane communicates in English and works with people in the United Kingdom. She is registered with the British Association for Counselling and Psychotherapy (BACP).

How Jane’s approaches work online

Jane blends person-centred listening with emotionally-focused work and mindfulness. Person-centred practice means the counsellor listens closely and follows the person’s pace, helping them feel understood and clearer about their concerns. Emotionally-focused ideas look at how feelings show up, especially in close relationships, and help people name and change unhelpful interaction patterns. Mindfulness therapy teaches present-moment skills such as simple breathing and attention exercises to reduce stress and calm racing thoughts.

Choosing the right approach is a team effort. Jane will talk through different methods and agree a plan that fits each person’s needs and goals. This collaborative process means adjustments can be made as conversations progress and priorities change.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video offers a face-to-face rhythm similar to in-person work. Phone sessions can be quicker and easier when bandwidth is limited. Live chat and messaging suit shorter check-ins, written reflection or people who prefer not to be on camera. These options make it easier to fit therapy around work, care duties and other commitments while keeping the focus on progress and practical steps.