Joanne (Jo) Webster, NCPS

Joanne (Jo) Webster is a counsellor who aims to make the first step easier for people feeling overwhelmed. She speaks plainly and listens closely so clients can talk about difficult things without being judged. Jo’s approach is warm and down-to-earth, helping people find steady ways to cope when life feels out of control.

Jo has been practising since 2015 and holds NCPS registration, which she uses alongside a range of therapeutic approaches. She draws on client-centred work to build trust, and uses practical tools from cognitive behavioural therapy to tackle unhelpful thoughts and habits. Hypnotherapy and motivational interviewing are available when clients and Jo agree they might help progress with specific goals.

Much of Jo’s clinical experience came from seven years in palliative care. There she supported people facing terminal illness and their family members through pre- and post-bereavement stages. That work led to a special focus on bereavement and loss, including support after the death of a child or a partner.

Jo also helps people dealing with stress, anxiety, trauma and abuse, and with big life changes like divorce or caregiving responsibilities. Additional areas she supports include attachment or abandonment concerns, addiction, communication and family problems, guilt and forgiveness.

Sessions are tailored to each person. Jo combines ideas from different therapies to suit the problem and the person. She aims to be approachable, reliable and practical while helping clients make small but meaningful changes.

How Jo uses talking therapies online

Client-Centred Therapy puts your concerns at the heart of the work and focuses on creating a trusting relationship. It helps when someone needs space to be heard and understood without pressure. Cognitive Behavioural Therapy (CBT) looks at the link between thoughts, feelings and actions and uses practical exercises to shift patterns that cause distress. CBT is useful for anxiety, stress and mood difficulties. Hypnotherapy offers guided relaxation and imagery to access mental resources and support change with specific goals like managing anxiety or breaking unhelpful habits.

Choosing the right approach is a shared process. Jo discusses options with each person and adapts plans as progress is made. That means techniques can change over time to fit how a person responds and what they want to achieve.

Online therapy using video calls, phone sessions, live chat or text-based messaging makes it easier to fit counselling into a busy life. Video lets you see facial cues and body language, phone can be a good choice when bandwidth is limited, and messaging supports quicker check-ins or regular written reflection between longer sessions. These formats give flexibility for appointments, make it simpler to attend from different locations and allow the therapist and client to work together in a way that suits the client’s routine.