Kelly Punton, NCPS

Kelly Punton offers a practical, person-focused way of working that helps people manage stress, anxiety and life changes. She is presented as a counsellor with NCPS credential and five years of experience in the United Kingdom. Her approach is calm and straightforward, aimed at helping people make steps they can feel comfortable with.

She uses techniques from Acceptance and Commitment Therapy and Cognitive Behavioral Therapy to help people notice unhelpful thoughts and try small shifts in behaviour. Kelly also draws on client-centred ideas to listen without judgement and on solution-focused methods to set realistic short-term goals.

Common concerns she supports include grief and loss, low self-esteem, relationship and intimacy issues, trauma and abuse, and coping with parenting or career pressure. Additional areas of focus listed include body image, attachment and abandonment worries, fertility and end-of-life matters, and first responder stress.

Sessions aim to be practical and collaborative. Kelly helps people identify one or two manageable steps between meetings and reviews progress together. Over time the work often shifts from calmer coping to clearer choices about next steps.

Her practice uses a subscription model with sessions by video call, phone, live chat or text messaging. To begin, a person completes a short matching questionnaire and then books a time that suits them.

Therapeutic approaches and online support

Kelly often uses Acceptance and Commitment Therapy to help people notice difficult thoughts and feelings while focusing on values-based actions. ACT is useful for anxiety, stress and situations where someone wants to live in line with what matters to them rather than get stuck on difficult thoughts.

She also uses Cognitive Behavioral Therapy to break down patterns of thinking and behaviour that maintain distress. CBT involves practical experiments and skills to test thoughts and change unhelpful habits, which can help with anxiety, depression and low mood.

Finding the right approach is part of the work together. The therapist will discuss goals, preferences and what has or hasn't helped before, then suggest how ACT, CBT or client-centred methods might be blended. This is a collaborative process and plans can change as progress is made.

Online sessions are offered by video call, phone, live chat or text-based messaging to fit different needs. Video lets people have a face-to-face conversation, phone can be simpler when bandwidth is limited, and messaging allows brief check-ins or ongoing written reflection. These options make it easier to fit therapy around work, caregiving or travel and to choose the format that feels most manageable.