Louise Banks, BACP

Louise Banks is a counsellor who helps people manage stress, anxiety, grief, low self-esteem and depression. She also supports people facing life changes and difficulties with sleep. Louise presents a calm, encouraging approach and aims to make the first steps feel manageable for someone who is worried or unsure.

She believes each person knows their story best and brings strengths to overcome hard times. Sessions focus on listening, practical problem solving and building small changes that add up. Louise uses a mix of client-centred work and cognitive behavioural ideas to help people notice patterns and try different responses.

Over 17 years she has worked with many concerns related to loss, illness and caring roles, including hospice and end-of-life issues, cancer, chronic pain and caregiver stress. She also supports people dealing with abandonment, separation and family problems, and with issues such as obsessive thoughts and compulsive behaviours.

Louise is registered with the British Association for Counselling and Psychotherapy, BACP. She offers sessions in English and accepts people from the United Kingdom and other countries. Practical session formats include video calls, phone sessions, live chat and text-based messaging.

To start someone completes a short matching questionnaire and books a suitable time. Louise aims to work at a steady pace so people feel heard and can try out new ways of coping between sessions.

Approaches online and how they help

Client-Centred Therapy focuses on listening and understanding the person without judgement. It helps people feel accepted and able to explore feelings, which can be useful when facing grief, low self-esteem or life transitions.

Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and behaviours. It offers concrete tools to test worries, change unhelpful thoughts and try different actions, which many people find useful for anxiety, stress and sleep problems.

Finding the right approach is part of the work. Louise will discuss what feels most helpful and adapt methods to fit each person's goals and preferences. That choice is made together so sessions feel relevant and manageable.

Online therapy offers practical benefits for people with busy or limited schedules. Video calls let people use gestures and facial cues, phone sessions need less bandwidth and can fit a short break, while live chat and text-based messaging suit quick check-ins or for those who prefer writing. These options make it easier to keep therapy consistent and to try techniques between sessions.