Mark Palmer, BACP

Mark Palmer is a counsellor based in the United Kingdom with three years of practice. He uses a calm, person-centred way of working that aims to make talking feel straightforward and down to earth. Mark is open about living with ADHD himself and brings that personal perspective into sessions alongside his professional training as a BACP practitioner.

He helps people manage stress and anxiety and works with concerns such as low self-esteem, depression and addictions. Practical everyday problems like parenting strains, career decisions and coping with life changes are also common topics he supports. Mark offers a listening space where clients can speak at their own pace without rushed solutions.

Mark draws on client-centred techniques that prioritise the person’s own goals and experience. He also uses cognitive behavioural strategies to identify patterns of thought and behaviour that make life harder. Where helpful, he brings in psychodynamic ideas to look at deeper patterns that may repeat over time.

Sessions tend to focus on small, achievable steps that fit into everyday life. He aims to help people build clarity, confidence and better ways of coping rather than overwhelming them with jargon. Conversations cover practical tasks as well as feelings, depending on what a person needs that week.

Mark offers video calls, phone sessions, live chat and text-based messaging. Sessions use a subscription that can be cancelled at any time, and scheduling follows the platform process for matching and appointment booking.

How Mark’s approaches work in online therapy

Client-Centred Therapy focuses on the client’s experience and choices, offering an empathetic space where people set the pace and priorities for sessions. It suits concerns such as low self-esteem, feeling stuck and emotional overwhelm. Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and actions and offers clear exercises to change unhelpful patterns; this is often used for anxiety, stress and mood changes. Psychodynamic Therapy examines recurring patterns and early influences that can shape current behaviour and relationships, which can help when difficulties feel longstanding or repetitive.

Deciding which approach to use is a shared process. The therapist will work collaboratively to match methods to the person’s needs, goals and preferences and will adapt the plan as progress becomes clearer. This means sessions can be mainly practical one week and more reflective another week, depending on what helps.

Online formats offer practical flexibility. Video calls recreate a face-to-face conversation, phone sessions use less bandwidth and can fit a short break, live chat allows a typed back-and-forth, and text-based messaging suits ongoing check-ins or shorter reflections. These options make it easier to fit therapy around work, childcare and travel, while still allowing therapists and registered or accredited professionals to use the approaches described above.