Mati Ma, BACP

Mati Ma is a counsellor and psychotherapist based in the United Kingdom. He speaks English, Mandarin and Cantonese and uses his background as an immigrant between Hong Kong, Canada and the UK to inform his work. Mati holds BACP accreditation and has three years of practice listed under his current role.

Mati helps people with relationship and intimacy concerns, low self-esteem, work and career stress, anxiety, depression and trouble sleeping. He also supports those coping with trauma, family problems, compassion fatigue and major life changes. He pays attention to attachment and abandonment issues, codependency and communication difficulties.

His approach is rooted in Client-Centred Therapy. That means sessions focus on the person in front of him, with listening and reflection guiding the process. The aim is to help people feel understood so they can make choices that suit their life.

Mati draws on earlier roles working in schools and youth services in Canada and Scotland alongside his current practice in London. That practical experience shapes how he responds to everyday struggles and crisis aftereffects.

Sessions can be held through video calls, phone, live chat or text messaging, which makes scheduling easier across time zones. He accepts international clients and offers a way of working that adapts to different languages and cultural backgrounds.

Client-Centred care delivered online

Mati mainly works from a Client-Centred perspective. This approach focuses on listening carefully, reflecting what the client says and following their lead. It is helpful for people wrestling with relationships, self-esteem, stress, anxiety and recovering from difficult experiences.

His background in school and youth support also informs how he responds to family stress, caregiver strain and trauma aftermath. The therapist will work collaboratively to find which ways of working suit each person's needs, goals and preferences rather than prescribing a single method upfront.

Online sessions are available by video call, phone, live chat or text-based messaging. Video calls allow face-to-face conversation and non-verbal cues, phone sessions need less bandwidth and suit shorter check-ins, while live chat and messaging can fit into a busy day and make it easier to keep in touch between appointments. These options give flexibility for different schedules, time zones and language needs.