Penny Farrelly, BACP

Penny Farrelly welcomes people who feel stuck, overwhelmed, or unsure where to start. She writes plainly and listens carefully so a worried parent can say what matters. Penny aims to make the first step feel less daunting and to work at a pace that suits each person.

Penny uses a person-centred approach, which means she treats each person as the expert in their own life. Sessions focus on listening, understanding and helping people find their own solutions. She keeps the tone warm and non-judgemental so people can speak honestly about difficult things.

She is a member of the British Association for Counselling and Psychotherapy, BACP, and has four years of counselling experience. That experience includes supporting people with stress, anxiety, low self-esteem, career worries and depression. Penny also helps with coping with life changes, grief, trauma and a wide range of other challenges.

Penny can work with concerns such as addictions, sleep and eating issues, anger and compassion fatigue. She also supports people dealing with long-term health conditions, midlife changes, adoption and fostering questions, and workplace difficulties. Her additional focus areas include loneliness, life purpose and issues common to young adults.

Sessions are offered in English and are available by video call, phone, live chat or text-based messaging. Information about how sessions and subscriptions work is provided when someone chooses to start therapy, so people can pick what fits their life.

Person-centred care adapted for online sessions

Penny practises client-centred therapy, which focuses on listening without judgement and helping people discover their own answers. This approach suits concerns like stress, anxiety, low self-esteem and life transitions because it centres the person's experience and values their own perspective.

Her work places emphasis on warmth and a steady pace so people can open up in their own time. That collaborative style means the therapist and client decide together which ways of working fit best for the person's needs and goals, and they can adjust as therapy progresses.

Online sessions offer practical flexibility. Video calls allow face-to-face conversation when that feels helpful. Phone sessions can be easier when bandwidth is limited or a shorter check-in is needed. Live chat and text-based messaging suit people who prefer typing, want shorter exchanges, or need to fit support around work or childcare commitments.

Across these formats, the focus stays on clear listening, empathy and helping people build coping strategies that work in everyday life. Registered or accredited professionals can adapt the person-centred approach to each online format so therapy remains focused and practical.