Penny Osborne, HCPC, NCPS

Penny Osborne offers straightforward support for people feeling stuck by stress, anxiety or low self-esteem. She helps with addiction issues, trauma and abuse, and motivation. Penny aims to make therapy practical and honest so people can start making small changes quickly.

She has 12 years of professional experience as a psychotherapist and broader experience across health and social care. Penny holds HCPC and NCPS credentials and is a doctoral candidate who has recently completed a PhD thesis. She draws on that background to combine clinical knowledge with down-to-earth guidance.

In sessions she treats the person as the expert on their own life. That means listening first, then working together to identify manageable steps. Conversations focus on skills people can use outside sessions, clearer thinking, and rebuilding confidence.

Penny also addresses related concerns such as abandonment and attachment issues, body image, caregiver stress, chronic illness and pain, communication problems, guilt and shame, impulsivity, isolation, life purpose and midlife shifts. She supports men’s issues and helps people who are coping with mood difficulties and narcissistic traits.

Therapy is tailored to each person’s goals. Penny uses evidence-based practice and practical coaching techniques to improve day-to-day functioning. She encourages steady progress and adapts pace to match what each person needs and can manage.

Approaches that guide online sessions

Evidence-based techniques are at the heart of Penny's online work. She uses practical cognitive approaches that help people spot unhelpful thinking patterns and test new ways of thinking and behaving. These approaches suit anxiety, low mood, and problems with motivation.

She also offers supportive coaching-style work that focuses on setting realistic goals and building day-to-day skills. This helps with stress management, improving confidence and coping with addiction or chronic health challenges. Both approaches aim to produce simple, repeatable strategies people can use between sessions.

Choosing the right method is a collaborative process. The therapist will discuss goals, preferences and what has or hasn't helped before. Together they decide which approach to try first and adjust it over time to fit the person's needs.

Online sessions are offered by video calls, phone sessions, live chat or text-based messaging to make therapy easier to fit around life. Video calls allow face-to-face conversation and visual cues. Phone sessions can be used when internet bandwidth is limited or a quieter check-in is needed. Text and live chat are useful for shorter check-ins, notes between sessions, or when someone prefers to write rather than speak.