Shamiso Mazaiwana, BACP

Shamiso Mazaiwana offers a warm, person-focused counselling style that centres on the individual's needs. She uses conversational therapy to help people untangle worries, improve relationships and manage difficult life events. Shamiso works in English and Shona and brings seven years of experience to each session.

Her approach blends client-centred listening with practical strategies from cognitive behavioural therapy. That means Shamiso listens first, then helps people notice unhelpful thinking and try small changes that can make daily life easier. She also draws on solution-focused ideas to set short-term goals and on psychodynamic thinking to look at how past patterns influence today's choices.

Shamiso supports people with stress, anxiety and depression. She also helps with relationship and intimacy concerns, grief and coping with change. Other areas she addresses include trauma and abuse, self-esteem, compassion fatigue and career strain.

She has additional experience with attachment and abandonment worries, blended family issues, caregiving stress, codependency and separation. Clients also bring concerns such as hoarding, immigration stress, infidelity, loneliness and money worries.

Sessions are offered by video call, phone, live chat or text messaging. Shamiso works with people across the United Kingdom and internationally, and explains practical options clearly at the first meeting.

Shamiso is registered with the British Association for Counselling and Psychotherapy, BACP, and uses that framework to guide professional practice.

How therapeutic approaches translate to online care

Client-Centred Therapy focuses on listening and understanding. The therapist reflects what is said and helps the person feel heard, which can reduce stress and clarify goals. Cognitive Behavioural Therapy, or CBT, looks at thoughts and behaviours that maintain worry or low mood and introduces small experiments and practical techniques to change them. Motivational Interviewing helps when someone feels unsure or stuck; it uses gentle questions to find motivation and set achievable steps.

Deciding which approach to use is a collaborative process. Shamiso will listen to concerns and preferences, then suggest a blend of methods suited to the person's goals. That choice can be revised as work progresses so the process stays relevant and useful.

Online therapy offers a range of practical benefits. Video calls let people see facial cues and build rapport, while phone sessions need less bandwidth and can be easier to fit into a lunch break. Live chat or text-based messaging supports shorter check-ins, written reflections and flexible timing across different schedules. These formats help people access professional support from the United Kingdom and internationally without travelling.