Sue Cassidy, BACP

Sue Cassidy helps people facing relationship strain, grief and loss, depression, anxiety and major life changes. She also supports those dealing with stress, addictions, intimacy concerns, parenting pressures, career crossroads, and issues related to ADHD or bipolar. Sue works in an accepting, non-judgemental way so people feel heard and respected from the first session.

Sue uses a gentle, person-focused style that centres on listening and understanding. She aims to build a steady therapeutic relationship where people can talk openly about painful or confusing experiences. Sessions are collaborative - Sue encourages clients to find their own answers rather than telling them what to do.

Her background includes roles supporting people with grief at Cruse and broader mental health work at MIND. She has also provided counselling within workplace settings and for the NHS. Those experiences inform a practical approach to common life problems and emotional struggles.

In the consulting room Sue draws on client-centred ideas to put the client’s experience first. She combines this with solution-focused techniques to set realistic steps and existential thinking to look at meaning, values and choices. The mix is shaped around what each person needs in the moment.

Sue is a member of the British Association for Counselling and Psychotherapy - BACP. She has six years’ experience working with adults across a range of concerns. Sessions are offered in English and take place online by video, phone, live chat or text messaging.

Therapeutic approaches and online support

Sue works with client-centred approaches that place the person's experience at the heart of sessions. This means the counsellor listens closely, reflects what is said and follows the client’s pace so they feel understood. It helps when someone needs a steady, accepting space to talk about painful feelings.

She also uses solution-focused methods to set small, practical steps towards change. These techniques are useful for people who want clear, manageable goals and straightforward tools to try between sessions. Existential ideas may also be drawn on to help people consider values, meaning and life choices when they feel stuck or uncertain.

Finding the right approach is part of the work. Sue will collaborate with each person to decide what fits best based on their needs, goals and preferences. The style and methods can be adapted as therapy progresses so the focus remains relevant and helpful.

Online therapy makes these approaches accessible across different formats. Video calls let people see and hear one another for fuller conversation. Phone sessions can be easier when bandwidth is limited or for shorter check-ins. Live chat and text messaging suit people who prefer writing or need a flexible way to keep in touch between voice or video sessions. Overall, online options support continuity, convenience and practical access to registered or accredited professionals and therapists.