Susan Chambers, BACP

Susan Chambers helps people who are feeling overwhelmed by stress, anxiety or low mood. She is based in the United Kingdom and uses straightforward, empathetic conversation to help clients find more balance in day-to-day life. Susan holds BACP accreditation and has four years of professional experience supporting people through difficult periods.

Susan creates a calm space where people can talk through what feels most urgent. She listens without judgement and works with each person at their own pace. Sessions focus on practical steps and small changes that can make daily life feel more manageable.

Her approach draws on client-centred methods, which put the person’s experience and goals at the heart of the work. She also uses trauma-focused techniques when past events continue to affect how someone functions now. These ways of working are used to address stress, anxiety, trauma and abuse, grief, and low self-esteem.

Susan also supports people dealing with addiction, relationship and intimacy concerns, anger, and major life changes. Additional areas she attends to include abandonment, attachment difficulties, caregiver stress, codependency, dissociation and feelings of emptiness. She tailors sessions to each person’s situation rather than offering a one-size-fits-all plan.

To begin, a short questionnaire helps match needs and preferences before arranging sessions. Susan aims to empower people to take manageable steps toward a more satisfying life and clearer sense of purpose.

How Susan’s approaches translate to online therapy

Client-centred therapy places the person’s experience and goals first. In practice this means sessions begin by listening closely, helping people name what matters most and setting goals together. This approach can help with stress, low self-esteem, life direction and relationship concerns.

Trauma-focused therapy concentrates on the ways past events shape current feelings and behaviours. The therapist helps people recognise those patterns and work through them at a manageable pace. It is commonly used when trauma or abuse continues to affect day-to-day life.

Choosing the right way of working is a collaborative process. Susan will discuss needs, goals and preferences and adapt her methods over time. The aim is to find an approach that feels right and helps achieve realistic steps forward.

Online sessions are offered by video call, phone, live chat and text-based messaging to give practical flexibility. Video is useful for deeper conversational work and non-verbal cues. Phone sessions can be quicker check-ins and need less bandwidth. Live chat and messaging suit shorter updates, reflection between sessions or when someone prefers not to be on camera.