Susan Walker, BACP

Susan Walker helps people who are feeling overwhelmed, stuck or unsure how to move forward. She writes in plain language and aims to make initial steps feel manageable. Susan has a calm, respectful manner and focuses on practical ways to relieve stress and anxiety.

She has worked in the UK for 25 years and holds BACP registration, which reflects professional standards in counselling. Susan tailors conversations and plans to each person's needs rather than using one approach for everyone. She listens for what matters most and sets small, realistic goals together with the client.

Susan commonly supports people coping with relationship difficulties, low mood, self-esteem struggles, trauma and abuse, addiction concerns, grief and major life changes. She also works with issues such as abandonment, attachment difficulties, communication problems, and the pressures faced by carers and first responders.

Her practice draws on several well-known methods, including Acceptance and Commitment Therapy, Cognitive Behavioral Therapy, Dialectical Behavior Therapy, client-centred approaches and hypnotherapy. These approaches are used in straightforward ways - talking through patterns, learning new skills, and practising different responses between sessions.

Susan aims to create a steady, practical space where people can build coping skills, make clearer choices and feel less overwhelmed by everyday demands. She encourages small steps that fit each person’s life and priorities.

How Susan uses therapy methods online

Susan uses Acceptance and Commitment Therapy to help people notice unhelpful thoughts, clarify what matters to them and take action that matches their values. This approach can help with anxiety, low mood and uncertainty about life direction.

She also draws on Cognitive Behavioral Therapy, which focuses on identifying thought and behaviour patterns and learning practical skills to change them. CBT is often helpful for stress, anxiety, depression and coping with difficult situations.

Finding the right approach is part of the work. Susan will discuss different methods and together agree which fits the client's needs, goals and preferences. That collaborative process can include trying short experiments to see what feels useful.

Online sessions are available by video call, phone, live chat or text-based messaging. Video calls allow face-to-face conversation when bandwidth and time allow, phone sessions can use less data and suit quick check-ins, and messaging or chat can be used for brief exchanges or ongoing support between meetings. These options make it easier to fit therapy around work, family and busy schedules while keeping the focus on practical progress.