Suzanne Chalmers, NCPS

Suzanne Chalmers uses a gentle, client-centred way of working to help people manage stress, anxiety, grief and depression. She is known for creating a calm space where clients can say what they need to say and be heard. Suzanne holds the NCPS credential and practises from the United Kingdom.

Suzanne draws on Client-Centred Therapy to focus on what matters most to each person. That means listening carefully and following the client's pace rather than imposing a set plan. She also uses Solution-Focused Therapy to help people identify small, practical steps that make day-to-day life easier.

Her practice covers a broad range of concerns including trauma and abuse, coping with life changes, LGBTQ issues, anger, self-esteem and ADHD. She also supports people facing relationship strain, body image worries, immigration stress, loneliness and complicated grief. Suzanne aims to meet the immediate practical needs as well as the emotional side of those problems.

Sessions are conversational and grounded in real life. Suzanne helps people notice what is already working, and build on those strengths with clear, achievable goals. She aims to keep language plain and tasks manageable so progress feels realistic.

Across eight years of professional work she has worked with diverse presentations and life stages. People meet her for short-term solution work or for longer conversations when deeper processing is needed. Her approach is collaborative and focused on practical change.

How Suzanne's approaches work online

Client-Centred Therapy focuses on listening, empathy and following the client's lead to make sense of what is happening. It helps people who need a supportive space to talk through feelings like grief, anxiety or low mood.

Solution-Focused Therapy looks for small, practical steps a person can try between sessions. This approach is useful when someone wants quick, achievable change for problems such as stress, relationship strain or day-to-day coping.

Choosing the right approach is part of the work together. Suzanne will discuss goals and preferences and co-create a plan that fits the person's needs, changing direction as required. The process is collaborative and based on what the client finds most helpful.

Online therapy lets people use video calls, phone sessions, live chat or text-based messaging to suit their routines. Video works well for a fuller conversation, phone can be simpler when bandwidth is limited, and messaging or chat can fit brief check-ins or ongoing support between calls. These options aim to make therapy more flexible and easier to fit into busy lives.