Yong Waters, NCPS

Yong Waters is a counsellor practising in the United Kingdom with four years of professional experience and an NCPS credential. She focuses on helping people who feel overwhelmed by stress, anxiety, depression or life changes. Yong aims to make starting therapy less daunting by offering steady support and a listening ear.

She creates a calm space where clients can talk through painful experiences such as trauma, grief or addiction without feeling judged. Sessions focus on what matters most to each person, whether that's improving self-esteem, coping with loss, or managing mood and anxiety symptoms.

Yong uses a client-centred approach that follows the client's pace and priorities. She pays attention to attachment concerns, feelings of abandonment, and difficulties with intimacy and relationships. She also supports people dealing with body image, eating issues, guilt and shame, and gender identity concerns such as gender dysphoria.

Practical communication and coping skills are worked on together. That can include managing compassion fatigue, reducing social anxiety, or navigating non-monogamous relationship dynamics. The work blends gentle exploration with straightforward tools for day-to-day challenges.

Sessions are offered in English and are suitable for people who want a respectful, non-judgemental counsellor to help them make changes. Yong accepts international clients and offers sessions online by video, phone, live chat or text messaging.

How client-centred therapy works online

Client-Centred Therapy focuses on listening, acceptance and following the client's lead. The counsellor offers empathy and reflection rather than directing what a client should do, which helps when working through anxiety, low mood, or issues around identity and self-worth.

This approach helps people who need a steady, non-judgemental space to talk about trauma, relationship pain, body image or feelings of isolation. The counsellor concentrates on understanding each person's experience and building a trusting working relationship before introducing practical skills.

Finding the right approach is part of the work. Yong will discuss your needs, goals and preferences together to decide what feels most useful. That collaborative planning can include trying different session formats or adapting the way sessions are structured as progress is made.

Online sessions offer practical advantages. Video calls are good for conversation that benefits from face-to-face interaction. Phone sessions need less bandwidth and can be easier to fit into a busy day. Live chat and text-based messaging suit shorter check-ins, ongoing support between sessions, or people who prefer writing over speaking. These options make it straightforward to keep therapy consistent around work and life commitments.