Sarah Gensmantel, BACP

Sarah Gensmantel is a counsellor and psychotherapist with four years of clinical experience. She is registered with the British Association for Counselling and Psychotherapy (BACP). Sarah offers online support for adults who are navigating stress, anxiety, trauma, low mood and life changes. She uses clear, practical methods alongside listening and emotional support.

Sarah blends person-centred listening with a mix of therapeutic methods to suit each person. She pays attention to attachment patterns and early experiences that shape how people relate and cope. Cognitive approaches are used to spot unhelpful thinking and try small experiments to change them.

Sessions include straightforward coping tools such as breathing and mindfulness practices when helpful. These exercises are optional and matched to what a person prefers and needs. Sarah also draws on psychodynamic ideas to help people understand recurring feelings and patterns.

Her background includes work in education with a focus on pastoral care and safeguarding. That experience informs a calm, attentive approach when someone feels overwhelmed or emotionally unsafe. Sarah describes her core stance as warm, open and non-judgemental.

In practical terms she listens closely to both what is said and what is hard to name. Together with each person she explores current difficulties, develops insight and builds simple day-to-day coping strategies. The pace of work is set by the individual so change happens at a manageable speed.

How her approaches translate to online therapy

Attachment-based work focuses on relationships and patterns formed early in life. Online sessions use conversation to notice how those patterns show up now and to try different ways of connecting and responding.

Client-centred therapy places the person's experience at the heart of the work. The therapist listens without judgment and follows the person's pace so people feel heard and can explore feelings and choices.

Cognitive Behavioural Therapy (CBT) helps people spot unhelpful thoughts and try small practical changes. In online sessions this might mean setting easy experiments between meetings and reviewing what worked.

Finding the right approach is a shared process. The therapist will discuss goals, preferences and what feels most useful, and then try methods together. If something does not fit, the plan is adjusted so the work stays relevant and manageable.

Online therapy offers practical flexibility through video calls, phone sessions, live chat and text-based messaging. Video sessions are useful for face-to-face conversation, phone sessions can be easier when bandwidth is limited, live chat allows shorter real-time check-ins, and messaging supports ongoing reflection between meetings. These options help people fit therapy around work, family and day-to-day life.