Clair Conway, BACP

Clair Conway meets people who are feeling overwhelmed by stress, anxiety, grief or major life changes. She writes in plain terms and listens so people can put words to difficult experiences. Clair aims to make the first steps feel manageable and to help clients find usable ways to cope day to day.

Clair is a BACP counsellor with 12 years of practice in the United Kingdom. She works from the idea that each person knows their story best and brings many strengths to therapy. Sessions focus on looking at thoughts, values and beliefs to understand how they shape feelings and choices.

Her work covers trauma and abuse, depression, bereavement, and the strain that comes with illness, caregiving or major life transitions. She also helps people who struggle with feelings of emptiness, attachment concerns, guilt, shame and relationship endings. The approach is practical and collaborative rather than prescriptive.

In sessions Clair listens, reflects and helps people try things differently. Conversations aim to build coping skills, reduce overwhelm and make everyday life a bit easier. She encourages steps that fit each person’s circumstances and values.

Clair offers video calls, phone sessions, live chat and text-based messaging so people can choose what feels easiest. To start, a short matching questionnaire is used and appointments are arranged according to availability.

Approaches that guide online work

Clair draws on evidence-based techniques that help people manage distress and make practical changes. Person-centred work focuses on listening and reflecting so someone feels heard and understood; it helps people clarify values and recognise their own strengths. Cognitive approaches examine unhelpful thinking patterns and support small experiments to change how thoughts affect mood and behaviour; this can be useful for anxiety, low mood and worry.

Choosing the right approach is a collaborative process. The therapist will talk about goals, try out methods, and adapt what they do to suit the client’s needs and preferences. Together they check what helps and what needs changing as therapy progresses.

Online formats include video calls, phone sessions, live chat and text-based messaging to give practical flexibility. Video suits longer conversations and visual connection, while phone work can fit a short break during the day or when bandwidth is limited. Live chat and text messaging are useful for quick check-ins or when someone prefers writing to speaking. These options make it easier to fit therapy around work, caregiving and other commitments.