Emma Neilson, BACP, NCPS

Emma Neilson helps people who are dealing with stress, anxiety, depression, relationship worries, grief, trauma and abuse, self-esteem issues, and challenges around intimacy. She also supports those facing parenting strain, sleeping problems, career uncertainty, anger, ADHD, and LGBT-related concerns. Emma is based in the United Kingdom and brings six years of clinical experience to her work. Emma prefers a person-centred way of working. She listens first and follows the person’s lead, helping them name goals and decide what matters most. Sessions aim to be practical and calm, with room to talk through painful memories and to plan small steps forward. She uses solution-focused techniques to set achievable goals and psychodynamic ideas to look at patterns that repeat over time. Her approach also draws on Dialectical Behaviour Therapy skills for emotional regulation and distress tolerance. These tools can be useful when feelings feel overwhelming or when someone wants immediate coping techniques. Emma combines these methods flexibly to match what each person needs in the moment. Emma holds BACP and NCPS credentials, which are noted as part of her professional background. She offers sessions by video call, phone, live chat, and text-based messaging to suit different schedules and preferences. Sessions are delivered via a subscription model that can be cancelled at any time and the cost varies with location and therapist availability. To begin, people use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability. Emma aims to be collaborative and straightforward in early conversations to find a suitable way forward.

How Emma’s approaches translate to online therapy

Emma uses a person-centred way of working that centres the person's experience and priorities. This approach focuses on deep listening, reflecting back what is said, and helping the client name clear goals they want to work towards, which can suit issues like low self-esteem, relationship worries and life changes.

She also draws on Dialectical Behaviour Therapy skills to teach practical techniques for managing strong emotions and reducing impulsive reactions. These skills are helpful for people who need immediate coping tools for stress, anger, or overwhelming anxiety.

Deciding which approach to use is a collaborative process. Emma will talk through goals, preferences and what feels most useful in early sessions. Together they choose methods that fit the person's life and aims, and adjust them as progress is made.

Online sessions via video call, phone, live chat or text-based messaging let people fit therapy into busy lives. Video calls allow face-to-face conversation and visual cues, phone sessions can be easier when bandwidth is limited, live chat suits shorter check-ins, and messaging supports ongoing reflection between sessions. These options offer flexibility and make regular work on goals more achievable.