Fiona Platts, BACP

Fiona Platts offers a person-focused counselling approach that centres on the client’s pace and priorities. She uses Client-Centred, Existential and Trauma-Focused methods to help people who feel stuck, overwhelmed or worn down by life. Fiona meets people where they are and works with them to find practical next steps.

She has three years of experience in one-to-one work, including in private practice and online. That background supports conversations about trauma, sexual abuse, grief, anxiety and depression. Fiona also helps people navigate relationship strain, parenting pressures, career choices and the emotional impact of major life changes.

Sessions are tailored to each person’s needs. Fiona encourages people to notice patterns in how they think and respond, and to try small changes that feel manageable. She keeps the pace steady and checks in about what feels helpful.

Her approach is straightforward and warm. She focuses on making sense of difficult feelings rather than on labels. People often explore family of origin issues, communication problems, codependency and boundaries in practical ways.

Fiona works with practical concerns too, such as coping with caregiver stress, body image, blended family issues, divorce and the aftermath of abuse. She also offers support around career decisions, compassion fatigue and forgiveness. Her aim is to support people to feel more able to cope and make choices that fit their lives.

Therapeutic approaches and online support

Fiona draws on Client-Centred Therapy to follow each person’s lead, offering empathy and reflection so people can make sense of their feelings. This approach helps with anxiety, low mood and daily pressures by focusing on what matters most to the client.

She also uses Trauma-Focused Therapy when past events continue to affect day-to-day life. That work looks at how traumatic experiences shape thoughts, feelings and reactions, and aims to reduce the distress those memories cause.

Finding the right approach is part of the process and Fiona works collaboratively to decide what suits each person. She will discuss goals, preferences and what feels manageable, then adapt the methods used as therapy progresses.

Online sessions are offered by video calls, phone sessions, live chat or text-based messaging to give practical flexibility. Video calls permit a fuller conversation and visual connection. Phone sessions can fit a break at work or are useful when bandwidth is limited. Live chat and messaging can be helpful for brief check-ins or when someone prefers typing to speaking. These options make it easier to fit therapy into a busy life while keeping the focus on progress and practical steps.