Hayley Damous, BACP

Hayley Damous works in a client-centred way that puts the person's experience first. She aims to make sessions straightforward and caring so people can talk about what matters to them. Hayley is a BACP counsellor with four years of professional experience in the United Kingdom.

Hayley helps people facing stress, anxiety and depression. She also supports those coping with trauma and abuse, sleep problems, low self-esteem and addiction. Relationship concerns, grief, intimacy issues and parenting strain are further areas she addresses.

Her approach draws on practical methods such as cognitive behavioural therapy, alongside mindfulness and client-centred work. These methods help people notice patterns in thinking, try small changes and build steadier coping habits. Hayley also uses ideas from existential and Jungian therapy when exploring meaning, values and personal narratives.

Sessions are conversational and paced to the individual. Hayley focuses on clear goals and small steps that feel manageable. People can expect a mix of talking, reflection and practical exercises to try between sessions.

Hayley welcomes clients who prefer online formats and those who need flexible options. She works with people across a wide range of life challenges and tailors her approach to each person's needs. Getting started involves a short matching process and scheduling a session that fits the client's timetable.

How Hayley’s approaches work online

Hayley uses client-centred work to listen and follow what matters most to the person. This approach helps people feel heard and sets the pace for change, which can be useful for stress, grief or relationship concerns.

She also uses cognitive behavioural therapy or CBT to identify unhelpful thoughts and try practical changes. CBT is often helpful for anxiety, low mood and sleep problems because it focuses on small, manageable steps and clear goals.

Finding the right approach is part of the work together. Hayley discusses goals and preferences with each person and adapts methods over time. The choice of technique is collaborative and can change as needs shift.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls are good for a fuller face-to-face conversation, phone sessions can fit into a short break or require less bandwidth, and messaging or live chat can suit check-ins or ongoing written reflection. These options make it easier to fit sessions around work, family or travel and allow continuity when schedules change.