Hilary Jiggins , BACP

Hilary Jiggins offers straightforward, collaborative counselling aimed at people feeling overwhelmed by stress, anxiety, relationship strain or grief. She keeps language plain and focuses on practical steps to reduce distress so clients can move towards the life they want. Hilary invites clients to shape the work and decides together what will be most helpful.

Her approach draws on 15 years of experience and a background that includes medical science. Hilary uses evidence-based methods such as cognitive behavioural therapy (CBT) alongside humanistic, client-centred principles. She explains suggestions clearly and links them to research or guidance when helpful.

Short-term practical work is available for specific problems. That might include skills from CBT or dialectical behaviour therapy (DBT), motivational interviewing and solution-focused techniques. If psychometric measures are useful, she can offer them and discuss progress in simple terms.

Where an issue benefits from longer-term exploration, Hilary can move into more relational, exploratory psychotherapy. In that setting she and the client use their relationship as part of the work to look at patterns, history and how the client experiences themselves in the world.

Hilary is a BACP counsellor practising in the United Kingdom. Her style is adaptable: she aims to make therapy fit the person, not force the person to fit a method. She will be honest when a referral to a colleague is a better option.

How Hilary’s approaches work online

Client-centred therapy places the client at the heart of each session, emphasising empathy and understanding. It helps people who want a compassionate space to talk through emotions and make decisions about next steps.

Cognitive behavioural therapy, or CBT, focuses on identifying unhelpful thinking and changing patterns of behaviour. It is useful for anxiety, depression, panic and many day-to-day problems because it gives clear skills to practise between sessions.

Dialectical behaviour therapy, DBT, offers skills for managing intense emotions, improving relationships and coping with distress. It can be helpful when someone needs practical tools for emotional regulation and building tolerance for difficult moments.

Finding the right approach is a collaborative process. The therapist will discuss goals, preferences and what feels doable, and then try methods that match those aims. If an approach is not helpful, adjustments will be made together so the work stays relevant.

Online sessions can be arranged as video calls, phone consultations, live chat or text-based messaging. Video lets people work face to face when that is useful. Phone calls suit shorter check-ins or times with lower bandwidth. Live chat and messaging are practical for brief reflections, updates or when writing feels easier than speaking. These options make it simpler to fit therapy around work, family and travel commitments.