Holly Cruttenden, BACP

Holly Cruttenden is a counsellor based in the United Kingdom who works with people facing stress, anxiety and life changes. She holds BACP accreditation and draws on four years of professional practice. Holly aims to provide an accepting space where clients feel listened to and respected.

She focuses on everyday concerns such as low self-esteem, family difficulties, coping with transitions and issues linked to being LGBT. Holly also offers help for a wide range of related difficulties including caregiver stress, communication problems, divorce and separation, and feelings of emptiness.

Holly uses a mix of practical approaches in session. She often adopts a client-centred way of working, meaning she follows the person’s pace and priorities. Cognitive behavioural techniques are used when it helps to notice unhelpful thinking and try new patterns.

Mindfulness practices may be introduced to manage stress and stay grounded during difficult moments. When helpful, she also draws on psychodynamic ideas to look at how past experiences influence current patterns and relationships.

Sessions are offered remotely and can include video calls, phone sessions, live chat or text-based messaging. Holly works with people across the world and communicates in English. To begin, clients complete a short matching questionnaire and then schedule sessions according to therapist availability.

Therapeutic approaches for online support

Holly commonly draws on client-centred work and cognitive behavioural therapy in online sessions. Client-centred therapy focuses on the person’s priorities, offering attentive listening and a non-judgemental space to talk through problems. It helps when someone needs to feel heard and to make sense of what matters most to them.

Cognitive behavioural therapy (CBT) looks at the links between thoughts, feelings and actions and offers practical techniques. It is useful for reducing anxiety, shifting unhelpful thinking and building step-by-step coping strategies. Mindfulness techniques may also be used to help manage stress and bring attention back to the present moment.

Finding the right approach is part of the work together. Holly will discuss different options and tailor methods to the client’s goals and preferences. This collaborative process helps choose techniques that feel useful and manageable for each person.

Online sessions offer flexibility and a range of ways to connect. Video calls allow face-to-face conversation, phone sessions can suit people with limited bandwidth, and live chat or text messaging can be used for shorter check-ins or when typing feels easier. These options make it simpler to fit therapy around work, family or other commitments and still access regular support from registered or accredited professionals.