Jennifer Cromar, BACP

Jennifer Cromar draws on 18 years of practice in the United Kingdom to support people facing stress, anxiety, trauma and depression. She is a BACP counsellor who helps people manage parenting strains and cope with major life changes. Jennifer keeps language simple and practical to make the first steps less daunting.

She adapts sessions to match each person’s needs, including using creative activities such as writing and art when that helps. Conversations are shaped around what matters most to the individual rather than a one-size-fits-all plan. Sessions aim to build clear steps people can try between meetings.

Jennifer uses a mix of approaches depending on the concern. She listens first and then introduces tools to challenge unhelpful thinking, to deepen emotional connection, or to explore meaning and personal patterns. Her style is collaborative and down-to-earth rather than clinical or abstract.

She has worked with a wide range of related issues including attachment difficulties, adoption and foster care, chronic illness, caregiver stress, body image, grief and ageing concerns. Jennifer also supports people working through codependency, commitment worries and relationship patterns that repeat.

Sessions are offered in English and delivered remotely through multiple formats. People starting therapy complete a short questionnaire to match with Jennifer and then schedule sessions at a time that suits them. She aims to make change feel possible and manageable one step at a time.

How therapeutic approaches translate to online sessions

Client-Centred Therapy focuses on understanding each person's perspective and creating a supportive space. Online sessions let the counsellor listen carefully and reflect back what matters to the client, helping build trust and clarity. Cognitive Behavioural Therapy, or CBT, offers practical techniques to spot and change unhelpful thoughts and behaviours; it often includes exercises and short tasks that work well between video or phone sessions. Emotionally-Focused Therapy, EFT, concentrates on recognising and working with emotions to shift how people relate to themselves and others, which can be explored in depth during talk-based online sessions.

Choosing the right approach is a shared process. Jennifer will discuss goals, preferences and what feels most useful, then adapt methods over time. Clients are invited to shape the work and try different tools until something fits their needs and pace.

Online therapy here can take place by video, phone, live chat or text-based messaging, offering practical flexibility. Video calls suit fuller conversations and visual connection. Phone sessions can be useful when bandwidth is limited or a shorter check-in is needed. Live chat and messaging are helpful for ongoing reflection, brief check-ins or fitting therapy into a busy day. Registered or accredited professionals use these formats to make therapy more accessible and easier to fit into everyday life.