Jennifer "Jeni" O’Donnell, NCPS

Jennifer "Jeni" O’Donnell is a psychotherapeutic counsellor and coach who creates a warm, attentive space for people to talk about what matters most. She introduces herself simply and listens first. Her approach aims to make conversations feel manageable and focused on practical next steps.

Jeni uses her NCPS credential as part of her professional identity. She has three years of experience working with people facing stress, anxiety, grief and relationship difficulties. She also supports those coping with parenting strain, self-esteem struggles, addiction concerns and trauma-related worries.

Her style is client-centred and collaborative. She tailors sessions to each person, drawing on a mix of methods to suit the issue at hand. Sessions tend to focus on clear goals, coping strategies and small changes that add up over time.

Common topics she addresses include sleep difficulties, anger, depression and the practical challenges of life transitions. Additional areas of focus listed in her practice include attachment and abandonment concerns, blended family pressures, caregiver stress, body image and eating-related issues.

Jeni also offers coaching for people who want structured, goal-oriented support. She balances short-term solutions with deeper work when needed. Her aim is to help people feel more able to manage daily life and make choices that reflect their values and needs.

Approaches that guide online therapy

Attachment-based work focuses on how past and current relationships shape feelings and responses. It helps when trust, closeness or fears of abandonment make daily life harder. Client-centred therapy puts the person at the heart of the work, using empathic listening and collaboration to help someone find their own solutions. Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and behaviours and teaches practical strategies for changing unhelpful patterns.

Finding the right approach is part of the journey. The therapist will discuss goals, preferences and what feels most useful, then choose methods together. That collaborative process lets the plan change over time as needs shift.

Online therapy can be done by video call, phone, live chat or text-based messaging. Video calls allow face-to-face conversation when that is preferred, while phone sessions need less bandwidth and can fit into a short break. Live chat or messaging work well for quick check-ins, written reflection or people who prefer typing. These options make it easier to arrange sessions around work, caring responsibilities or travel.