Jessica Rigby, BACP

Jessica Rigby is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP). She trained through a BACP-accredited Diploma of Higher Education and completed a BA (Hons) in Person-Centred Counselling. Jessica has five years of practice experience and brings a down-to-earth approach to sessions.

She welcomes people from many backgrounds and listens without judgement. Her manner is friendly, curious and caring. Rather than handing out ready-made answers, she treats the person in front of her as the expert on their own life.

Jessica uses person-centred principles to create space for people to tell their story. She offers empathy and helps clients notice their own strengths and choices. She also draws on solution-focused techniques to set practical, short-term goals when that suits the client.

Her work covers a wide range of concerns, including sexuality, intimacy and LGBT matters, relationship and communication difficulties, anxiety, depression and addictions. She also supports people coping with grief, chronic illness, caregiver stress, ADHD and trauma-related issues.

Clients describe sessions as collaborative and respectful, with emphasis on exploration rather than instruction. Jessica aims to help people find ways forward that fit their values and life circumstances. She supports those facing life changes, parenting pressures and questions about identity and intimacy.

Sessions can be arranged by following the site's matching and booking steps. Jessica practices in the United Kingdom and offers therapy in English.

How Jessica’s approaches work online

Jessica uses Client-Centred Therapy to prioritise the person’s experience. That means sessions focus on empathic listening, reflecting feelings and helping people make sense of their situation. This approach is useful for concerns such as low self-esteem, grief, identity questions and relationship worries.

She also uses Solution-Focused Therapy to set clear, short-term goals. These sessions look at what is already working and build small, practical steps toward change. This can help people who want focused work on communication, stress management or specific life changes.

Choosing an approach is a collaborative process. Jessica will talk with each client about their needs, goals and preferences and then try methods that make the most sense for them. She adjusts the balance of listening and practical goal-setting as therapy progresses.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video works well when seeing facial cues matters. Phone sessions can be useful when bandwidth is limited or for a shorter check-in. Live chat and text are helpful for people who find writing easier or need flexible timing. These options offer practical ways to fit therapy around work, caregiving or other commitments and let people continue therapy from different locations.