Jill Malcolm, BACP

Jill Malcolm offers calm, practical support to people feeling overwhelmed by stress, anxiety or life changes. She helps with relationship and family tensions, struggles with self-esteem, and issues around intimacy and motivation. Jill works in plain language so conversations are easy to follow and feel less daunting.

She uses a warm, client-centred approach that starts with listening. Sessions focus on what matters to the individual and on small, manageable steps they can try between meetings. Jill aims to make therapy straightforward and down-to-earth rather than academic.

Her practice includes approaches such as Acceptance and Commitment Therapy and attachment-based ideas to help people understand patterns in relationships. Mindfulness techniques are used to develop awareness of thoughts and feelings and to reduce reactivity in stressful moments.

Jill has three years of professional experience and holds BACP registration, which is a recognised counselling association in the UK. She works with people facing a wide range of concerns, including grief, eating difficulties, ADHD-related struggles, and substance issues.

Sessions are offered in English and she accepts international clients. People can choose video calls, phone sessions, live chat or text-based messaging to suit their routine. To begin, select the Start Therapy button and complete the short matching questionnaire to schedule a first session.

How Jill's approaches work online

Acceptance and Commitment Therapy (ACT) helps people notice unhelpful thoughts without getting stuck in them and to choose actions that reflect their values. It can be useful for anxiety, stress and coping with difficult life changes. Attachment-Based Therapy looks at patterns from past relationships to understand present difficulties and can help with intimacy and trust issues.

Choosing an approach is a collaborative process. Jill will discuss what feels most useful, try different ways of working, and adjust care based on the person's goals and preferences. Together they decide which ideas and exercises to focus on so sessions feel relevant and manageable.

Online formats make it easier to fit therapy into a busy life. Video calls give a face-to-face experience when that is preferred. Phone sessions suit people who need lower bandwidth or a shorter check-in. Live chat and text-based messaging allow brief conversations or ongoing written reflection between scheduled appointments, offering flexibility across different routines and locations.