Joanne Airey, BACP

Joanne Airey welcomes people who want to change how they feel, improve communication, reduce anxiety, or feel more in control. She is a counsellor based in the United Kingdom with ten years of experience and registration with the British Association for Counsellors and Psychotherapists (BACP).

Joanne uses a calm, person-centred way of working. Sessions aim to put the client at the centre and build a trusting relationship. She listens closely and helps clients find their own solutions rather than imposing fixed answers.

She also draws on solution-focused ideas to set clear, practical goals in session. That approach helps when people want short-term changes, such as managing stress, improving sleep, coping with life changes, or addressing aspects of anxiety and low mood.

Her experience includes work in hospices, private practice, schools and universities, and she has delivered many sessions by phone and online. Joanne has supported people through grief, relationship difficulties, parenting concerns, addictions, trauma and a wide range of other challenges.

People who contact her can expect straightforward conversation and small, practical steps between sessions. Joanne keeps language plain and focuses on what a person wants to try next. She offers video calls, phone sessions, live chat and text-based messaging to fit different needs and routines.

Approaches and online counselling options

Joanne primarily draws on client-centred therapy, which means sessions focus on the individual's experience with the counsellor offering empathic listening and gentle reflection. This approach helps when someone needs space to sort emotions, build self-understanding, and feel heard.

She also uses solution-focused therapy to identify small, practical steps toward a desired change. That method works well for people who want clear goals, short-term progress, and tangible actions to try between sessions.

Choosing the right approach is part of the work together. Joanne will discuss options with the client and agree a plan based on their needs, goals and preferences. The process is collaborative and can change over time if a different focus seems more useful.

Online therapy allows for flexible ways to meet. Video calls let people use visual cues and a longer session format, while phone sessions can be easier when bandwidth or visual focus is an issue. Live chat and text-based messaging suit quick check-ins, shorter reflections or people who prefer typing. These formats make it easier to fit counselling around work, family and daily life.