Joanne Lilley, BACP

Joanne Lilley works from a person-centred approach to help people talk through the problems that matter most to them. She uses a warm, respectful style so clients can explore feelings at their own pace. Joanne's practice is based in the United Kingdom and she speaks English. Joanne has 16 years of experience supporting people with stress and anxiety. She also helps those facing relationship difficulties, grief, trauma and abuse, and challenges like low self-esteem and motivation. She offers practical, conversational support rather than diagnostic services. Her work includes support for people dealing with addiction, sleep problems, anger and career pressures. Joanne also addresses concerns around identity, intimacy and sexual expression, and she can help people thinking about parenting and family dynamics. She mentions additional focus areas such as autism, attachment issues and chronic illness. Joanne adapts the pace and direction of sessions to each person. The person-centred method means she follows what clients bring to sessions while offering steady, non-judgemental listening. She aims to help people understand themselves better and make changes that feel manageable. Joanne holds the British Association for Counselling and Psychotherapy credential, BACP. That is listed as her professional registration. If someone needs a formal medical diagnosis she advises seeing a general practitioner. To begin, clients complete a short matching questionnaire and schedule sessions according to availability.

Person-centred support through online therapy

Person-centred therapy emphasises a respectful, non-judgemental way of listening. The counsellor follows what matters to the client and helps them make sense of feelings and choices. This approach is helpful for stress, anxiety, low self-esteem and relationship concerns.

Joanne also brings practical conversation to issues such as addiction, sleep problems and coping with life changes. Sessions focus on the person's experience and what they want to try next, rather than imposing a fixed plan. That makes the work collaborative and adaptable to goals and personal preferences.

Finding the right approach is part of the process. The therapist will work with the person to decide what methods suit their needs, goals and comfort level. This is a shared process that can change as progress is made.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video offers face-to-face connection, phone can be simpler when bandwidth is limited, and messaging is useful for short check-ins or ongoing support between sessions. These options make it easier to fit therapy around work, family life and location while keeping the focus on steady, consistent support.