Dr. Lucy Flitton, BACP, NCPS

Dr Lucy Flitton helps people who feel stuck, overwhelmed or uncertain about the next step. She works with those facing anxiety, low mood, relationship patterns, grief, parenting strain and life changes. Her style is down-to-earth and practical, aimed at bringing clarity and steadier days.

With 17 years of experience, Dr Flitton draws on several psychological approaches to match what someone needs. She commonly uses Acceptance and Commitment Therapy, Cognitive Behavioural Therapy, Dialectical Behaviour Therapy and attachment-focused work. Sessions focus on what is happening now, how past experiences shape patterns, and simple tools to manage difficult feelings.

Her practice pays attention to how emotions appear in the body and how language shapes thinking. That means she may include somatic ideas or look at the ways people talk about themselves to shift unhelpful loops. The overall aim is to help people feel less reactive and more able to make chosen changes.

Dr Flitton also explores wider life factors that influence wellbeing, such as developmental and health-related aspects. She supports people dealing with trauma, addictions, sleep problems, eating concerns, anger, low self-esteem and many other areas listed in her specialties.

Work with her is collaborative and tailored. Clients learn skills for emotional regulation, clearer boundaries and steadier relationships. The goal is not just coping but finding renewed confidence and a sense of agency in everyday life.

Therapeutic approaches for online work

Acceptance and Commitment Therapy (ACT) helps people notice unhelpful thoughts and choose actions that match their values. It focuses on building flexibility so worries or low mood have less control over daily choices. Cognitive Behavioural Therapy (CBT) looks at links between thoughts, feelings and behaviours and teaches skills to change patterns that keep problems going. It is often used for anxiety, depression and sleep or eating difficulties.

Finding the right approach is part of the work. The therapist will talk with the person about their goals, preferences and what feels most useful. Together they decide which methods to try and adjust them as progress is made, keeping the process collaborative and goal-focused.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls allow face-to-face conversation and visual cues, phone sessions can be easier when bandwidth is low or during a short break, and messaging offers shorter check-ins or ongoing reflection between sessions. These options make therapy more flexible and easier to fit around work, family and daily life, while allowing therapists and registered or accredited professionals to use the same approaches effectively online.