Mandy Hedges, BACP, NCPS

Mandy Hedges uses a person-centred approach to build a warm, respectful therapeutic relationship. She greets each person with a calm, non-judgemental manner and focuses on what matters to them now. Mandy has 15 years of experience in counselling and draws on practical techniques to help people feel steadier in daily life.

Mandy works with common struggles such as stress, anxiety, depression and grief. She also supports people facing addictions, trauma and abuse, and intimacy-related or relationship concerns. Additional focus areas include body image, chronic illness and issues around gender and identity.

Her practice blends Client-Centred Therapy with Cognitive Behavioral Therapy and elements of Jungian and Solution-Focused work. Sessions are conversational and aim to notice unhelpful patterns, try small changes, and build clearer ways of coping. Mandy keeps explanations straightforward and practical so people can use ideas between sessions.

Mandy explains professional credentials as BACP (British Association for Counselling and Psychotherapy) and NCPS. She offers help by phone, video, live chat or text messaging to suit different needs and routines. Sessions are arranged around the person and their life commitments.

People who choose Mandy can expect steady, down-to-earth support while they work through changes. She encourages honest discussion about goals and adjusts the approach as therapy progresses. Her aim is to help people regain more balance and confidence in everyday life.

How Mandy's approaches work online

Client-Centred Therapy puts the person's experience at the heart of sessions and focuses on listening and understanding. Online this means conversations that follow the person's pace and priorities, helping them feel heard and understood even when not in the same room.

Cognitive Behavioral Therapy (CBT) looks at thoughts and behaviours that keep problems going and uses practical exercises to change them. In remote sessions a counsellor can guide short experiments, mood tracking and realistic goal-setting that people can use between meetings.

Finding the right approach is part of the work. Mandy will talk with each person about their goals and try methods that fit their needs and preferences. She adapts the style over time so the approach remains helpful and relevant.

Online therapy by video, phone, live chat or text messaging gives flexibility to fit therapy around daily life. Video suits full conversations and visual cues. Phone calls can be easier when bandwidth is limited. Live chat or messaging works well for brief check-ins, writing through thoughts, or when someone prefers not to be on camera. These options make it simpler to keep regular contact and to try practical tools between sessions.