Masamba Juster, BACP

Masamba Juster uses a person-centred approach to help people find clearer ways forward. She combines practical strategies with careful listening so conversations stay focused and useful. Masamba is based in the United Kingdom and holds BACP registration. She has worked in counselling for 10 years.

Masamba helps people who are facing stress, anxiety, grief or depression. She also supports those coping with trauma and abuse, addictions, or major life changes. Other areas she works with include sleep and eating difficulties, parenting strains, anger, self-esteem and relationship concerns.

Her practice draws on several approaches, including cognitive behavioural therapy, acceptance and commitment therapy and attachment-based ideas. That lets her offer both short-term tools and deeper work on recurring patterns. Sessions are shaped around each person's priorities and pace.

Masamba aims to create a respectful, warm space for people to talk things through. She pays attention to practical steps you can try between sessions. Over time she helps people spot unhelpful patterns and build ways of coping that fit their life.

To begin, people complete a short matching questionnaire and arrange sessions that suit their schedule. She offers video calls, phone sessions, live chat and text messaging so people can choose what fits best.

Approaches that suit online counselling

Acceptance and Commitment Therapy (ACT) encourages people to clarify their values and take small, practical steps that match those values. It can help with anxiety, stress and living through big changes. Cognitive Behavioural Therapy (CBT) focuses on noticing patterns of thinking and behaviour and trying specific exercises to change them, which is helpful for depression, sleep and worry. Attachment-Based Therapy looks at how early relationship patterns affect current connections and can be useful for intimacy and relationship concerns.

Finding the right approach is part of the work. Masamba will talk with each person about goals and preferences and choose methods together. That collaborative planning means sessions can focus on immediate coping skills or on deeper patterns, depending on what feels most useful.

Online sessions are offered as video calls, phone sessions, live chat or text messaging to fit different needs. Video calls allow visual contact for conversational work. Phone sessions use less bandwidth and can be easier to fit into a short break. Live chat and messaging suit brief check-ins or people who prefer typing. These options make it easier to keep therapy consistent alongside other life commitments.