Matthew Costello, BACP

Matthew Costello is a person-centred counsellor who works to create a calm, respectful space for people to talk through difficult moments. He holds BACP registration, and brings three years of practice to his work. He aims to help people find their own strengths and make changes that matter to them.

He focuses on issues such as stress, anxiety, addictions and depression, and also supports people facing relationship and parenting challenges. Other areas he covers include grief, trauma, self-esteem, LGBT concerns, anger and sleep problems. He also helps with career questions, life changes and concerns around intimacy and body image.

Matthew has experience with clients who live with neurodiversity and a range of mental health tensions. That background informs how he structures sessions and listens for each person's unique needs. He uses broadly evidence-based therapeutic techniques adapted to the individual rather than a one-size-fits-all plan.

Sessions are conversational and practical. He aims to help people notice patterns, build coping steps and try small changes between meetings. He encourages clear goals and checks in on progress as therapy continues.

People choosing to work with him will find a steady, non-judgemental presence and a focus on exploring strengths and options. He supports practical problem solving alongside emotional processing. If someone wants help navigating change, he offers straightforward tools and a listening ear.

How evidence-based techniques work online

Matthew draws on person-centred practice alongside widely used evidence-based therapeutic techniques. Person-centred work focuses on listening, empathy and helping people to identify their own goals; it is useful for building trust and working through life changes. He also uses practical evidence-based strategies to address issues such as anxiety, panic attacks, depression and addictive behaviours by helping people notice patterns and try new coping steps.

Choosing the right approach is part of the process. Matthew collaborates with clients to identify which methods fit their needs and goals. He reviews progress together and adjusts the plan if something is not helping, so therapy remains practical and goal-focused.

Online therapy offers flexible ways to meet. Video calls let people use visual cues and longer conversation. Phone sessions can work when a quick check-in or lower bandwidth is needed. Live chat and text-based messaging suit shorter updates, ongoing reflection between sessions or when someone prefers writing to talking. These options make it easier to fit therapy around work, family or daily life and still access registered or accredited professionals when needed.