Matthew Groom, BACP

Matthew Groom helps people who are feeling overwhelmed, stuck, or unsure where to turn. He aims to make the first steps into therapy straightforward and approachable for anyone feeling stressed, anxious, low or worn out by life. Matthew introduces himself early and keeps sessions focused on what matters to each person.

He offers a calm, non-judgemental space where clients can talk about difficult feelings. Conversations cover problems such as anxiety, depression, relationship strain, addiction, trauma and work stress. He also supports people dealing with attachment wounds, abandonment, and issues around intimacy and alternative sexual cultures.

Matthew has worked in the UK for six years across the NHS, the charity sector and private practice. That mix of settings has informed his practical style and understanding of different life pressures. His BACP credential means he is registered with the British Association for Counselling and Psychotherapy.

In sessions he focuses on listening carefully, reflecting what is said, and helping clients notice patterns that keep them stuck. He helps people set small, realistic steps they can try between sessions. Over time this work aims to reduce overwhelm and improve a sense of control and connection.

Matthew welcomes conversations about work-related stress, compassion fatigue, bipolar mood challenges, and complex feelings like guilt, shame or jealousy. He also supports people navigating separation, infidelity and the aftermath of abuse. Practical day-to-day coping strategies are mixed with deeper discussion about relationships and self-understanding.

How therapeutic approaches translate to online work

Evidence-based techniques are used in simple, practical ways. One common approach is structured talking and reflection where the counsellor helps identify patterns of thought and behaviour and suggests manageable experiments to try between sessions. This can help with anxiety, depression and relationship problems. Another approach focuses on processing past hurt and trauma by revisiting experiences at a pace the client can manage, helping reduce overwhelming reactions and improve day-to-day functioning.

Choosing the right approach is a shared process. The counsellor will discuss goals, try methods that fit the client's needs, and adjust plans as progress is seen. Clients and therapist work together to find what helps best rather than following a fixed formula.

Online therapy offers practical benefits for busy lives. Video calls allow face-to-face conversation across distances. Phone sessions work well when bandwidth is limited or for a shorter check-in. Live chat and text-based messaging suit people who prefer to write, need flexible timing or want a quieter way to express themselves. These options make it easier to fit therapy around work, family and travel while keeping therapeutic continuity with registered or accredited professionals.