Michelle Saunders, NCPS

Michelle Saunders works from a person-centred approach that keeps the client's experience at the heart of each session. She uses practical, goal-focused methods alongside motivational techniques to help people manage anxiety, stress, low mood and relationship strain. Michelle brings six years of counselling experience to her practice and holds the NCPS credential.

Michelle has a long background in health settings, which shaped her calm, practical style. She listens first, then helps clients set small steps they can try between sessions. Conversations stay straightforward and focused on what is most useful now - coping with life changes, handling anger, building self-esteem and managing grief.

She also works with people facing trauma, intimacy difficulties, eating and body-image concerns, and compassion fatigue. Additional focus areas include attachment or abandonment worries, communication and commitment issues, divorce and separation, and substance-related challenges. Michelle aims to make counselling feel manageable, not overwhelming.

Sessions combine client-centred listening with motivational interviewing and solution-focused techniques. That mix helps people find their own reasons to change and map out clear next steps. Sessions may include short practical exercises and joint planning.

Michelle practices in the United Kingdom and carries the NCPS credential, which is shown after her name. She offers sessions in English and works online using several formats. The first contact begins with a short questionnaire and scheduling to match needs and timing.

How her approaches work in online therapy

Michelle uses client-centred therapy to prioritise the person's experience. That means the counsellor listens closely, mirrors what is said and helps the client steer the conversation. It is useful for people who need a supportive space to make sense of strong feelings or life changes.

She also uses motivational interviewing to help people find their own reasons to change. This approach focuses on building motivation in a gentle, non-confrontational way and can help with issues like anxiety, low motivation or substance concerns.

Finding the right approach is part of the process. Michelle will work with the client to decide which methods fit best based on needs, goals and personal preferences. The plan can change over time as progress is made and priorities shift.

Online sessions are offered via video calls, phone, live chat or text-based messaging to increase flexibility. Video calls allow face-to-face conversation and visual cues. Phone sessions can be simpler when bandwidth is limited. Live chat and text messaging suit shorter check-ins or times when written reflection feels easier. These options make it simpler to fit counselling around work, family and other commitments.