Nicola "Nicky" McCaffrey, BACP

Nicola "Nicky" McCaffrey offers counselling grounded in a person-centred approach. She aims to create a calm, non-judgemental space where people can talk about what matters to them. Nicky uses simple conversations and careful listening to help clients feel heard and accepted.

Her practice supports people experiencing anxiety, stress and depression. She also helps those facing grief, relationship strain, sleep problems, low self-esteem and life changes. Additional areas of focus include ADHD, body image, communication problems and feelings of isolation or emptiness.

Nicky combines person-centred work with Cognitive Behavioural Therapy, so sessions can include chance to talk openly and practical strategies when helpful. She can look at coping skills, problem-solving and ways of making decisions that feel right for each person.

She has five years' experience in talking therapies and has worked in services supporting people in suicidal distress. Nicky has worked with people from diverse backgrounds, including those who identify as neurodivergent and people within LGBTQI+ communities.

Nicky is a member of the British Association for Counselling and Psychotherapy, BACP. Sessions are offered in English and are provided online by video calls, phone sessions, live chat or text-based messaging.

Person-centred and CBT approaches for online counselling

Client-Centred Therapy focuses on listening and understanding. The counsellor offers acceptance and reflection so people can find their own answers and feel understood. Cognitive Behavioural Therapy (CBT) looks at thinking patterns and behaviours and uses simple techniques to reduce anxiety or low mood and build new coping habits.

Choosing the right approach is part of the work. The counsellor will talk with each person about their needs, goals and preferences, and then recommend how person-centred listening and CBT techniques might be combined. This is a collaborative process and can be adjusted as the sessions progress.

Online sessions are offered by video calls, phone sessions, live chat or text-based messaging. Video calls allow face-to-face conversation, phone sessions avoid needing a camera, live chat suits shorter check-ins, and messaging works for ongoing reflection between sessions. These options aim to make therapy flexible and easier to fit around work, family and daily life.