Susan Chown, BACP

Susan Chown offers a warm, client-centred approach to therapy. She draws on ten years of professional experience in the United Kingdom and holds BACP accreditation. Susan focuses on helping people who are struggling with relationship and intimacy concerns, trauma, grief and loss, anxiety and depression.

She believes taking the first step takes courage and that people already carry strengths they can use to move forward. Sessions aim to help clients identify those strengths and apply them to everyday problems. The focus is on practical, clear support rather than medical jargon.

In sessions Susan talks through relationship patterns, communication problems, attachment worries and issues around trust and commitment. She also supports those coping with addiction, bipolar disorder, chronic illness and the stress that comes from caregiving or work pressures. Conversations are led by the client’s needs and pace.

Susan uses Client-Centred Therapy, which places the person and their experience at the heart of the work. This method helps people feel heard and respected while they make sense of painful events or difficult decisions. It suits concerns such as grief, trauma and anxiety.

Practicalities are kept straightforward. Sessions can be arranged by following the site’s sign-up steps and fitting appointments around the client’s schedule. Susan also offers remote formats for people who need flexibility.

Client-centred approaches and online therapy options

Susan works primarily with Client-Centred Therapy. This approach focuses on the client’s experience and aims to create an accepting space where people can explore feelings. It is often used for issues like grief, trauma, anxiety and relationship worries because it helps people feel understood and listened to.

Using a client-centred way of working means Susan will collaborate with each person to decide what to focus on. The choice of method and the pace of work are decided together based on the client’s needs, goals and preferences. This collaborative process helps tailor sessions to practical concerns and real-life pressures.

Online therapy offers a range of formats including video calls, phone sessions, live chat and text-based messaging. Video is useful for fuller conversation and non-verbal communication. Phone sessions can be lower-bandwidth and easier to fit into a work break. Live chat or messaging can suit short check-ins, ongoing reflection, or people who prefer not to use a camera. These options increase flexibility and make it easier to fit therapy into a busy life.